FAQ

JOIN products always have a metal seal with the JOIN logo. They also come with a certificate of authenticity and a unique warranty activation code, which you should always ask for when purchasing the product.

Yes. As long as you are not covered by the JOIN dimension and colour chart, you can work with our designers to get the result you want.

The bedroom set includes the bed, two bedside tables, vanity and the mirror.

Yes, you can buy any piece of bedroom furniture individually.

The bedroom should be comfortable in terms of dimensions, made of excellent materials, ecological glazes and glues (water varnishes, wax, watercolors) and natural veneer (oak, walnut, cherry leaves, etc.). The mattress should be laid on flexible boards (frames) and not on hard and rigid wood.

Along with the JOIN product you have received the certificate of authenticity, which has a unique code written on the back cover. You should visit the JOIN’s site and from the menu select "on line warranty", then fill in the requested information and click "Send".